As part of improving the end-to-end customer experience, Ryobi engaged Tortoise & Hare to look closely at the My Ryobi website and broader CX to consider improvements to mitigate friction and drive engagement across sign-up, registration and ongoing product management.
Virgin Australia partnered with Tortoise & Hare to provide UX/UI design recommendations for a frictionless and optimised discovery and booking experience within the Virgin Australia Business Flyer portal.
A full end-to-end website build for W23 (Woolworths Venture Group), including UX research and design, UI design, and website development.
T&H was Bupa's engagement customer agency for over three years. T&H supported across strategy and planning to execute over 80 omnichannel marketing campaigns.
Implementing our SEO and content methodology to provide end-to-end SEO support. From an initial audit and strategic development to ongoing content execution and support.
Develop a targeted, personalised onboarding experience to; educate new customers on the value of the MYER one program and increase customer activation and average spend.
To aid in the COVID-19 recovery and position the organisation to capitalise on the Tokyo Olympics, Volleyball NSW overhauled its brand and marketing and communications strategy to enhance the stakeholder experience and drive growth in members and revenue.