My Ryobi UX Design output
Ryobi (Australia) (Techtronic Industries Australia Pty Limited)

UX design of analogue to digital product registration

As part of improving the end-to-end customer experience, Ryobi engaged Tortoise & Hare to look closely at the My Ryobi website and broader CX to consider improvements to mitigate friction and drive engagement across sign-up, registration and ongoing product management.

UI and UX audit and design support to optimise customer booking experience
Virgin Australia

UX/UI audit & design of Virgin Australia booking experience

Virgin Australia partnered with Tortoise & Hare to provide UX/UI design recommendations for a frictionless and optimised discovery and booking experience within the Virgin Australia Business Flyer portal.

W23 website UX, UI design and development listing image
W23 (Woolworths Venture Group)

UX/UI design and website development for Woolworths Group

A full end-to-end website build for W23 (Woolworths Venture Group), including UX research and design, UI design, and website development.

Bupa digital campaigns

Bupa's customer retention agency

T&H was Bupa's engagement customer agency for over three years. T&H supported across strategy and planning to execute over 80 omnichannel marketing campaigns.

Cashrewards SEO content examples

Growing Cashrewards’ member base with SEO

Implementing our SEO and content methodology to provide end-to-end SEO support. From an initial audit and strategic development to ongoing content execution and support.

MYER onboarding email suite
MYER one

Strategic thinking and creative development of a customer onboarding journey

Develop a targeted, personalised onboarding experience to; educate new customers on the value of the MYER one program and increase customer activation and average spend.

Volleyball NSW rebrand
Volleyball NSW

Volleyball NSW rebrand, marketing and comms overhaul

To aid in the COVID-19 recovery and position the organisation to capitalise on the Tokyo Olympics, Volleyball NSW overhauled its brand and marketing and communications strategy to enhance the stakeholder experience and drive growth in members and revenue.

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