Careers - Desktop


Join us in our pursuit to further the craft of customer relationships

Life at Tortoise & Hare

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At Tortoise & Hare we’re continuing to build out our team of customer marketing experts, drawing together individuals with a shared passion for furthering the craft of customer relationships.

We are looking for individuals with expertise in customer, loyalty, direct or digital marketing, who share our values.

So, if you’re excited by the idea of working with Australia’s foremost customer-obsessed brands and industry leaders, check out our open roles, or just get in touch.

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Senior Strategist - April 2023 start

We are on the hunt for a Senior Strategist to join our small team of highly skilled CX marketing, digital and loyalty specialists.

CX/UI Designer - May 2023 start

We are on the hunt for a CX/UI Designer to join our small team of highly skilled CX marketing, digital and loyalty specialists.

Senior Account Director - April 2023 start

We are on the hunt for a Senior Account Director to join our small team of highly skilled CX marketing, digital and loyalty specialists.

What to expect at Tortiose & Hare

Team work

We work collaboratively to help push our collective understanding and deliver a better-finished product. And because we enjoy working together.


We all enjoy the career fulfilment that comes from doing interesting work for big brands, but at the end of the day, we’re family people who like swimming at the beach, good food and refreshments.


By working at the forefront of customer experience we’re constantly breaking new ground and challenging the status quo.


We're a senior team and are comfortable managing our own time, workload and deliverables.


We have a flat, respectful structure. We build the best team and reporting line for each project we take on.

Oli and Ange From Tortoise & Hare CX Agency
Rowan From Tortoise & Hare CX Agency

What we value


As an agency, we’re proud to be independent and encourage this same spirit in our team to stimulate fresh thinking, innovative solutions and new ways of working.

Family focus

The health and happiness of our families and the T&H work-family comes first. This focus on our well-being ensures we are always at our best.

A force for good

The simple philosophy of doing the right thing by each other, the customer and the world that we live in.

Refreshingly candid

We don’t have time for BS. And to be frank we are more productive, have more fun and are able to deliver better outcomes when we are transparent, open and honest.

Rowan Thambar - Digital Content Specialist

Working at Tortoise & Hare has been one of the most rewarding and refreshing experiences in my career. Invigorated by their contagious desire to push the boundary of excellence, the team has created a collaborative work environment where marketers can hone their craft on fun and challenging business problems.

Working with some of the biggest and most innovative customer-first companies in Australia from my hometown of Newy has undoubtedly been a highlight. Where else can you get the experience of a fast-paced agency and enjoy a lunch-break swim at the best beaches in Australia?

When it comes to building valuable relationships - Nick, Ange and Oli practice what they preach, from flexible working to encouraging personal endeavours outside the workplace. Tortoise & Hare do an exceptional job at making me feel like more than just an employee but someone that meaningfully contributes to the incredible endeavour they’ve started here.

Get in touch to hear more about working at Tortoise & Hare