Digital Marketing Agency

T&H CX > CUSTOMER EXPERIENCE > Digital

Creating seamless digital experiences to connect customers and brands

Our difference

By putting the customer at the centre of the experience, we better engage and nurture them through a personalised journey to drive the desired objectives.

Our digital methodology

Discover

Gathering the business requirements needed to clearly define the approach.

Design

Creating the customer experience and digital design based on project requirements.

Validate

Validating & refining the design based on user testing.

Plan

Developing project plans for delivery and go-live.

Build

Completing technical development and UAT testing.

Execute

Deploying digital assets, and providing ongoing support.

Our digital services

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UX/UI design & development

Researching, designing and building customer centric digital interfaces and assets.

  • User experience research & design
  • User interface design
  • Website design
  • Website development
  • App development
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Omnichannel campaigns & journeys

Planning, building and executing personalised, omnichannel comms.

  • Email marketing
  • Inbound marketing
  • CRM & martech
  • Omnichannel integration
  • Campaign strategy, planning & execution
  • Audience segmentation strategy
  • Digital CX
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SEO & content

Using customer, technical and creative insights to drive engagement and organic traffic.

  • Content strategy
  • Content marketing
  • Content production
  • SEO
  • Technical SEO
  • Mobile SEO
  • International SEO
Our work

Crafting seamless customer experiences

A trusted partner to Australia’s leading customer-obsessed brands

 

Start creating lasting customer relationships today